Shipping policy

Shipping Policy
1. Shipping Scope

We offer domestic and international shipping, subject to courier service availability at each destination.

2. Processing Time

All orders are processed within 1 to 3 business days following payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Times

Estimated delivery times are:

Domestic shipments: 2 to 7 business days.

International shipments: 7 to 20 business days.

Delivery times may vary due to factors beyond our control, such as logistical delays, customs processing, or peak demand periods.

4. Shipping Costs

Shipping costs are calculated automatically at checkout and depend on the destination, weight, and dimensions of the package.

In some cases, we offer free shipping as part of specific promotions or for orders exceeding a certain amount.

6. Incorrect or Incomplete Address

It is the customer's responsibility to provide a correct and complete shipping address. We are not liable for delays or losses resulting from incorrect information.

7. Delivery Issues

If an order arrives damaged or incomplete, or is not received within the estimated timeframe, the customer must contact us within 7 days of the estimated delivery date.

8. Customs and Taxes

For international shipments, the customer is responsible for any taxes, duties, or customs charges applicable in the destination country.